Software Engineer, CX

Posted

WhatnotSan Francisco, CAHybridfull_timesenior

Tech Stack

Responsibilities

  • Build new user-facing experiences for the Customer Support platform.
  • Scale internal infrastructure to handle high volume support needs.
  • Design intelligent AI-powered automations to solve customer issues efficiently.
  • Lead solutions end-to-end, translating business problems into technical solutions.
  • Drive delivery and experimentation while balancing development speed, product impact, and technical excellence.

Soft Skills

Backend ExpertiseOwnership MindsetProduct InstinctProblem SolvingTeam Leadership

Benefits

  • 401k
  • Dental
  • Flexible PTO
  • Gym/Wellness
  • Health Insurance
  • Parental Leave
  • Remote Stipend
  • Vision

Culture

Growth MindsetImpact-OrientedCustomer-ObsessedFast-PacedWork-Life BalanceInclusive Hiring

Requirements

Required: Bachelor’s degree in Computer Science, a related field, or equivalent work experience.
Regions: Us

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About Whatnot
Industry: e-commerce
Size: medium

Whatnot is the largest livestream shopping platform in North America and Europe, enabling users to buy, sell, and discover items across hundreds of categories. It focuses on building live commerce at scale and creating an entirely new industry.

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