Senior Analyst, Customer Trust

Tech Stack

Responsibilities

• Handle customer security questionnaires, inquiries, calls, and documentation requests from prospective and existing customers.
• Support complex contract reviews requiring security expertise and escalate appropriately.
• Cross-collaborate with the Sales team to optimize the deal cycle from a security perspective.
• Collaborate with Security GRC, Security Engineering, and Legal teams to develop trust artifacts, security content, and scalable response frameworks.
• Manage the customer trust tool to keep the knowledge-base up-to-date.

Soft Skills

Benefits

• Health Insurance

Culture