Associate Observability Architect | USA EST| Remote

Grafana LabsUnited States (Remote)Remotefull_timemid

$139k–$167k USD

Apply Now

Tech Stack

Kubernetes Observability Solutions Grafana Prometheus Loki Crm Software

Responsibilities

Serve as the primary technical point of contact for a portfolio of Grafana customers.
Design the observability maturity journey of customers and assist them on that path.
Provide expert-level troubleshooting and guidance to drive adoption.
Conduct regular technical reviews and health checks to ensure client success.
Act as the voice of the customer within the company, advocating for their needs, priorities and feature requests.

Soft Skills

Oral CommunicationProblem-SolvingAnalytical SkillsWritten Communication

Benefits

Equity
Learning Budget
Mental Health
Parental Leave
Remote Work

Culture

Async-FirstCode Review CultureCross-Functional TeamsAutonomous TeamsFlat HierarchyOpen Source Contributors

Requirements

Required: Bachelor’s degree in Computer Science, Information Technology, Math or a related field (or equivalent experience)

Regions: Us

About Grafana Labs

Industry: observability

Size: large

Grafana Labs is a remote-first, open-source company providing a visualization tool and an observability stack for monitoring metrics, logs, and traces. They help over 3,000 companies manage their observability strategies with Grafana Cloud or Grafana Enterprise Stack.

View company profile →

Compensation

Base salary: $139k–$167k USD

Equity: All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

Similar Jobs

Logistics Engineer

Thrive Market — Playa Vista, CA or Remote

$100k–$150k USD