Public Safety QA Architect, Prepared by Axon

Axon EnterpriseWashington, District of Columbia, United StatesRemotefull_timemid

$102k–$137k USD

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Tech Stack

Cad Systems Software Configurations Automation Logic Speech Analytics Saas Platforms

Responsibilities

Design automated QA frameworks for emergency communications centers, evaluating call handling, radio communications, and operational workflows.
Translate real-world policies and protocols into structured evaluation logic, scoring models, and automation rules for AI-driven QA systems.
Serve as a trusted advisor to public safety leaders, guiding agencies from manual call review to AI-assisted quality monitoring and performance analytics.
Act as a connector between frontline users and engineering teams, translating operational feedback into product enhancements and system improvements.
Lead the implementation and adoption of AI-powered QA systems, developing and delivering training for telecommunicators, supervisors, and QA staff.

Soft Skills

Public Safety OperationsAI Systems DesignOperational ConsultingEmergency Communications CentersQuality Assurance Programs911 Call Handling

Benefits

401k
Dental
Equity
Flexible PTO
Gym/Wellness
Health Insurance
Learning Budget
Mental Health
Parental Leave
Vision

Culture

Mission-DrivenFast-PacedCross-Functional TeamsLearning & Development ProgramsDiverse LeadershipInclusive Hiring

Requirements

Regions: Us

About Axon Enterprise

Industry: public safety

Size: large

Axon is dedicated to protecting life by developing an ecosystem of devices and cloud software to address critical safety and justice issues, aiming to improve efficiency, accountability, and equity in the criminal justice and corrections systems.

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Compensation

Base salary: $102k–$137k USD

Equity: company equity

Bonus: generous annual bonus

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