Solutions Engineer, Healthcare & Life Sciences

Responsibilities

• Deliver an exceptional pre-sales customer experience for large Healthcare & Life Sciences prospects and customers by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
• Serve as the first line of defense for security and compliance questions, explaining standardized collateral, guiding customers toward relevant resources, and escalating complex requirements.

Culture

Requirements