AppleCare EPM

Posted

AppleAustinfull-time

Tech Stack

Responsibilities

  • Own and drive roadmaps while coordinating the success of technical programs for AppleCare.
  • Drive the fraud-detection mission by advancing machine learning models and rule-based engines that detect and block fraudulent claims.
  • Support operations initiatives to make AppleCare's operations more efficient, improve customer service, and reduce costs.
  • Partner closely with machine learning engineers, software engineers, data scientists, and domain experts to deliver high-impact solutions.

Culture

Cross-Functional TeamsImpact-Oriented

Requirements

Regions: Us

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