Premier Success Manager-10010

Extreme NetworksTokyo, Japanfull_timemid

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Tech Stack

Japanese Lab Simulations English

Solid badges = required, outlined = preferred

Responsibilities

Provide full time technical Design, Deployment and support for designated customers.
Act as technical lead and trusted advisor to the customer, participating in meetings for activity prioritization.
Support resolving L2/3 Switch, SD-WAN, and product issues including onsite troubleshooting.
Utilize troubleshooting skills for lab replications, problem research, and testing engineering fixes.
Escalate and collaborate with Extreme Global Technical Assistance Center (GTAC) to resolve problems.

Soft Skills

Customer Communication

Benefits

Health Insurance

Culture

Diversity and InclusionCustomer-Obsessed

Requirements

Preferred: BS in Computer Science or related field, or equivalent work experience

Regions: Japan

About Extreme Networks

Industry: networking

Size: large

Extreme Networks is a global leader in cloud-driven networking solutions, serving over 50,000 customers with top-rated services and support to accelerate digital transformation. The company is experiencing double-digit growth year over year.

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