AI Success Engineer - US Remote

Tech Stack

Responsibilities

• Lead the technical relationship for post-sale customers and act as their trusted advisor on deployment, adoption, and value realization.
• Own account health, adoption velocity, and ongoing technical deployment and success across your portfolio.
• Be an expert in all OpenAI products (API, agentic platform, Codex, ChatGPT Enterprise) and conduct technical enablement and configuration sessions.
• Identify and validate use cases by embedding with customer teams to understand workflows and pain points.
• Translate customer objectives into an actionable adoption roadmap with clear sequencing, milestones, and KPIs.

Soft Skills

Benefits

• Remote Work

Culture

Requirements