Product Manager, WhatsApp

KlaviyoBoston, MAfull_timemid

$104k–$156k USD

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Tech Stack

API

Responsibilities

Own and execute the WhatsApp adoption-focused roadmap, focusing on growth drivers, onboarding ease of use, and closing competitive gaps.
Identify and close funnel leaks across the WhatsApp setup and sending journey.
Run rapid, metric-driven experiments to improve activation and adoption.
Define and track success metrics across adoption, engagement, deliverability, opt-in conversion, and system reliability.
Collaborate with cross-functional teams on multi-channel initiatives, ensuring WhatsApp works seamlessly within Klaviyo's omnichannel flows, campaigns, and forms.

Soft Skills

Product ManagementGrowth MindsetPlg ExperimentationData-Driven Decision MakingAnalytical SkillsCross-Functional Collaboration

Benefits

401k
Dental
Disability Insurance
Equity
Health Insurance
Life Insurance
Mental Health
Vision

Culture

Mission-DrivenImpact-OrientedCustomer-ObsessedAgile/ScrumFast-PacedWork-Life Balance

Requirements

Regions: Us

About Klaviyo

Industry: e-commerce

Size: enterprise

Klaviyo is building the leading autonomous service platform for B2C brands, enabling businesses to deliver always-on, personalized customer experiences powered by AI. They empower creators to own their destiny by making first-party data accessible and actionable.

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Compensation

Base salary: $104k–$156k USD

Equity: equity

Bonus: annual cash bonus plan

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