Analytics Lead, Safety & Customer Care
Posted
$118,000 USD
Tech Stack
Responsibilities
- Partner with Product, Engineering, Data Science & Analytics, Business Operations and other cross-functional stakeholders to achieve business goals
- Develop frameworks and scalable processes to drive decision-making and prioritization
- Define the metrics used to measure the success of strategic initiatives and health of our support platform; build dashboards to track metrics over time
- Design A/B tests and execute analyses to evaluate the impact of new product features and operational improvements
- Monitor and diagnose KPI performance and present findings to senior leadership
Benefits
- 401k
- Equity
- Health Insurance
- Parental Leave
Culture
Cross-Functional TeamsCustomer-ObsessedCollaborative Space
Requirements
Required: Degree in a quantitative field like statistics, economics, applied math, operations research or engineering
Preferred: Advanced degrees
Regions: Us
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About Lyft
Industry: ride-sharing
Size: enterprise
Lyft is a company focused on serving and connecting people through its ride-sharing platform, cultivating an inclusive work environment. The Growth Products team drives rider and driver acquisition, specializing in incentive targeting, budget optimization, and paid media measurement.
View company profile →Compensation
Base salary: $118,000 USD
Equity: potential equity offering