AI Conversation Designer

Responsibilities

• Lead the development, optimization, and ongoing management of conversational AI agents across modalities.
• Own the end-to-end lifecycle of assigned AI agents, including prompt engineering, conversation design, testing, and deployment.
• Drive measurable improvements in agent performance through analysis of key performance indicators and conversation analytics.
• Partner with cross-functional teams to identify automation opportunities and implement solutions that reduce contact volume while maintaining service quality.
• Develop and maintain comprehensive documentation for AI agent workflows and processes.

Benefits

• Gym Membership
• Health Insurance
• Remote Stipend
• Remote Work
• Unlimited PTO

Culture

Requirements