Solutions Engineer, Core Digital Natives

Responsibilities

• Deliver an exceptional pre-sales customer experience by providing technical expertise, outlining the value proposition, and answering product, API, and LLM-related questions.
• Demonstrate how leveraging OpenAI’s suite of products can meet customers’ business needs and deliver substantial business value through demos, use case scoping, architecture recommendations, and technical advisory.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Serve as the first line of defense for security and compliance questions, explaining standardized collateral and escalating complex requirements.
• Foster customer advocacy and represent the voice of the customer with internal teams by gathering and relaying customer feedback for product planning.

Culture

Requirements