Senior IT Systems Administrator

Tech Stack

Responsibilities

• Become the primary internal point of contact for IT support across all regions and time zones, with an initial focus on Australia, New Zealand, the Philippines, and the UK.
• Manage device lifecycle, including replacements, upgrades, and end-of-life processes, automating provisioning workflows and endpoint compliance checks.
• Administer core internal systems including Okta, Google Workspace, Slack, Zoom, Salesforce, Atlassian, and 1Password, focusing on identity and access management.
• Work closely with the external managed service provider, coordinating ticket escalation, shared support workflows, and leading knowledge transfer as responsibilities move in-house.
• Build and maintain documentation for internal systems, workflows, and runbooks, identifying repetitive IT tasks and replacing them with agentic workflows and AI-assisted solutions.

Soft Skills

Benefits

• Dental
• Disability Insurance
• Flexible PTO
• Health Insurance
• Learning Budget
• Remote Work
• Vision
• Work-Life Balance

Culture

Requirements