Implementation Consultant (Contractor)

InstructureSydney, AustraliaHybridcontractmid

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Tech Stack

Data Integration Web Conferencing Gmail Google Docs Google Calendar

Responsibilities

Consult customers on crucial configuration tasks for SaaS platforms, including Single Sign-On (SSO) and data integrations.
Work with customers to scope and recommend technical solutions, gathering technical and functional requirements.
Support customers with guidance on leveraging APIs for Instructure Products and content migration.
Provide consulting to groups of varying sizes, audiences, and experience levels, translating technical concepts into everyday language.
Build and maintain technical documentation regarding integrations and systems involved in implementations.

Soft Skills

Interpersonal SkillsWritten communicationOral communicationCustomer FocusProblem-solvingTechnical Documentation

Benefits

Equity
Flexible PTO
Hybrid Work
Learning Budget
Mental Health

Culture

Flexible HoursMentorship ProgramInclusive HiringResults-Only

About Instructure

Industry: edtech

Size: large

Instructure creates intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. They are looking for a Digital Knowledge Master to structure their knowledge base for future AI strategy and Agentic AI ingestion.

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Compensation

Equity: all full-time employees participate in our ownership program

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