Customer Solution Architect (AMER)

Tech Stack

Responsibilities

• Lead technical discovery to uncover business and technical objectives and define success criteria for customers.
• Design, build, and present technical solutions and platform demonstrations to high-value customers.
• Collaborate directly with customers to determine the technical scope, set timelines, and guide proof-of-value implementations.
• Deliver synchronous and asynchronous engagements including application architecture assessments, database optimization, and proactive support.
• Serve as an internal champion for customers, providing platform feedback to Product and Engineering, and communicating platform roadmaps.

Benefits

• Equity
• Health Insurance
• Learning Budget
• Remote Work

Culture

Requirements