Staff Software Engineer I - SRE

Responsibilities

• Analyze systemic failure patterns and design improvements to prevent incident recurrence.
• Define and maintain SLO/SLA frameworks, using error budgets to guide reliability investments.
• Build tooling and automation to reduce incident response toil and scale team impact.
• Own standards, practices, and continuous improvement of incident response, including defining incident commander eligibility and managing rotation.
• Edit and review customer-facing incident documents to ensure quality, clarity, and technical accuracy.

Culture