Director, User Research - Product Design

Tech Stack

Solid badges = required, outlined = preferred

Responsibilities

• Grow, manage and mentor a talented group of researchers to operate at the frontier of the field.
• Establish a Mixed-Methods Practice ensuring researchers can analyze product telemetry and statistical data alongside qualitative insights.
• Scale Research Capabilities by defining inquiry methods and teaching the broader organization how to use them to run deep, insight-driven probes.
• Take accountability for the business metrics influenced by research findings, demonstrating business impact through the work you lead.
• Build the foundation for AI as a research collaborator, using tools like custom GPTs and synthetic personas to accelerate synthesis and provide real-time deliverables.

Soft Skills

Benefits

• 401k
• Dental
• Employee Stock Purchase
• Equity
• Flexible PTO
• Gym/Wellness
• Health Insurance
• Mental Health
• Parental Leave

Culture