Senior Manager, Conversational AI (Google CES)

TELUS DigitalBoston, MARemoteHybridfull_timesenior

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Tech Stack

Generative AI Natural Language Processing Dialogflow Google Customer Engagement Services Google Cloud Platform

Responsibilities

Develop and execute the strategic roadmap for the Google CES practice, driving growth in revenue, market share, and client adoption.
Stay abreast of advancements in Google CES, generative AI, and NLP, integrating new capabilities into offerings.
Recruit, mentor, and develop a world-class team of AI specialists, conversational designers, solution architects, and delivery managers.
Act as a trusted advisor to clients, translating business challenges into effective Google CES solutions.
Lead client presentations, workshops, and solution demonstrations, articulating the value proposition of Google CES offerings.

Soft Skills

Conversational AgentsAgent AssistConversational InsightsTechnical LeadershipStrategic ThinkingBusiness Acumen

Benefits

Health Insurance
Remote Work

Culture

Continuous LearningCollaborative SpaceDiverse LeadershipInclusive Hiring

Requirements

Required: Bachelor's degree in Computer Science, Engineering, Business, or a related field

Preferred: MBA or advanced degree

Regions: Us

About TELUS Digital

Industry: telecommunications

Size: enterprise

TELUS Digital is an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, delivering transformative customer experiences through cutting-edge technology and agile thinking. They offer end-to-end expertise across digital product consulting, data & AI, cloud engineering, and more, serving clients globally.

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