Technical Consultant, Strategic

Tech Stack

Responsibilities

• Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design for high-value implementations and expansion.
• Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions, especially for ERP, HRIS, and API integrations.
• Collaborate with onboarding specialists and implementation leads to support technical workstreams, ensuring faster time-to-value and customer success.
• Problem-solve technical hurdles for customers, proposing effective product implementations with a deep understanding of integration and configuration options.
• Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams.

Soft Skills

Benefits

• 401k
• Dental
• Flexible PTO
• Gym/Wellness
• Health Insurance
• Parental Leave
• Pet Insurance
• Relocation Assistance
• Vision

Culture

Requirements