Sr. Lead Solution Architect - AI Agents
Posted
$168,000 USD
Tech Stack
Responsibilities
- Own end-to-end delivery of multi-agent implementations for enterprise customers, serving as the incubation leader for this capability.
- Operate as a trusted technical partner to CX Directors, Ecommerce leaders, and IT Operations, leading through ambiguity and complexity.
- Combine hands-on technical execution—configuring Agents, Procedures, and Custom Tools—with consultative delivery and strong stakeholder management.
- Own the design, description, and configuration of specialized Agents (Skills) from initial setup through launch and post-launch iteration.
- Drive the KPI story by building reporting frameworks that track deflection rates and resolution quality, translating metrics into CFO-friendly terms.
Benefits
- Equity
- Learning Budget
Culture
Customer-ObsessedFast-PacedCross-Functional CollaborationTransparent LeadershipInclusive Hiring
Requirements
Preferred: Computer Science, Engineering, or Math degree, or equivalent hands-on technical experience
Regions: Us
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About Klaviyo
Industry: e-commerce
Size: enterprise
Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable, focusing on personalized experiences in e-commerce and beyond. They are developing an extensible AI platform for autonomous customer experiences.
View company profile →Compensation
Base salary: $168,000 USD
Equity: equity
Bonus: annual cash bonus plan