Senior AI Engineer, ARIA Team

Tech Stack

Responsibilities

• Architect and develop production-grade systems leveraging large language models for internal automation, knowledge retrieval, and intelligent workflow assistance.
• Design robust, scalable API integrations between AI models and internal systems such as HRIS, ticketing, CRM, and knowledge bases.
• Own the complete development of AI features across the stack from backend model orchestration and API layers to frontend interfaces.
• Build and maintain automated deployment pipelines for AI models and services, including model evaluation frameworks, A/B testing infrastructure, and safe rollout strategies.
• Implement RAG and retrieval systems grounded in Klaviyo internal knowledge, ensuring accuracy, relevance, and up-to-date responses at scale.

Soft Skills

Benefits

• 401k
• Dental
• Equity
• Health Insurance
• Mental Health
• Vision

Culture

Requirements