Encompass Admin
Posted
Tech Stack
Responsibilities
- Provide frontline user support by troubleshooting and resolving day to day Encompass issues.
- Research and diagnose issues using the Encompass Knowledge Base and by creating/managing cases with ICE Mortgage Technology; escalate as appropriate.
- Maintain open, ongoing communication with the Encompass Systems Administrators and management regarding issues, end user needs and trends.
- Maintain Encompass users, roles, profiles, security settings, and loan access settings.
- Troubleshoot and maintain existing business rules for data entry, triggers, milestones, and conditions in accordance with approved standards.
Benefits
- Equity
- Health Insurance
- Learning Budget
- Remote Work
Culture
Fast-PacedWork-Life BalanceInclusive HiringTeamwork
Requirements
Required: Bachelor's Degree in Computer Science, Business Administration or related degree
Regions: Us
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About SoFi
Industry: fintech
Size: enterprise
SoFi is a next-generation financial services company and national bank that uses innovative, mobile-first technology to help millions of members achieve their financial goals.
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