Tech Stack
Responsibilities
- Provide technical support for Natera's Laboratory Information Management Systems (LIMS) and Cloud based Data Analytics software platform.
- Perform troubleshooting, debugging, and root cause analysis of product or environment issues using analysis of log files, problem reproduction, and system instrumentation.
- Track and document all actions taken to address production issues and follow up with internal users or customers to ensure satisfactory resolution.
- Analyze the requirements of research requests, write manifests for Cloud pipelines, and make the results available to researchers.
- Identify and codify solutions to frequent issues as documented and scripted processes.
Soft Skills
TroubleshootingTechnical DocumentationProblem SolvingOrganizational Skills
Benefits
- Health Insurance
- Dental
- Vision
- Life Insurance
- Disability Insurance
- 401k
- Commuter Benefits
- Parental Leave
- Mental Health
Culture
Fast-PacedWork-Life BalanceDiverse LeadershipInclusive Hiring
Requirements
Required: BS Degree in Computer Science, similar discipline, or equivalent work experience
Preferred: MS
Regions: Us
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About Natera
Industry: healthtech
Size: enterprise
Natera is a global leader in cell-free DNA (cfDNA) testing for oncology, women’s health, and organ health, aiming to make personalized genetic testing and diagnostics part of the standard of care. The company consists of dedicated professionals focused on changing the landscape of genetic disease management.
View company profile →Compensation
Base salary: $80,500 – $100,600 USD