Principal Solution Consultant, Post-Sales

Tech Stack

Responsibilities

• Foster relationships with key stakeholders, serving as an intellectual peer to subject matter experts in strategic accounts.
• Collect and analyze customer feedback data to establish shared understanding of solution performance and value, collaborating cross-functionally with Product & Engineering.
• Own the QBR process to reinforce value, align on strategic priorities, and identify innovation opportunities.
• Own upsell and cross-sell POCs, demonstrating the value of additional solutions and leading both strategic narrative and quantitative analysis.
• Ensure the adoption of next-gen models, translating new qualitative innovations into quantitative lift and ensuring prioritization.

Benefits

• Remote Work

Culture

Requirements