Sr. Lead Solution Architect - AI Agents

Tech Stack

Responsibilities

• Own end-to-end delivery of multi-agent implementations for enterprise customers, serving as the incubation leader for this capability.
• Operate as a trusted technical partner to CX Directors, Ecommerce leaders, and IT Operations, leading through ambiguity and complexity.
• Combine hands-on technical execution—configuring Agents, Procedures, and Custom Tools—with consultative delivery and strong stakeholder management.
• Lead end-to-end technical execution including design, description, and configuration of specialized Agents (Skills), writing and evolving agent-building artifacts, and setting up, testing, and validating Custom Tools.
• Act as a strategic technical advisor, serving as the primary technical point of contact for customers, orchestrating the enterprise ecosystem, and driving KPI stories.

Benefits

• Equity
• Learning Budget

Culture

Requirements