Scribd - Senior SWE (Identity)

Posted

silverRemoteRemotefull_timesenior

Tech Stack

Solid badges = required, outlined = preferred

Responsibilities

  • Build self-service flows to reduce Customer Support load and improve workflows across Zendesk, Forethought, and Scribd Admin panels.
  • Enhance core identity functionality including authentication, session management, and user data protection.
  • Improve login, MFA, passwordless login, and identity verification mechanisms.
  • Integrate and optimize risk-based fraud detection and security measures.
  • Design and implement user data retention and deletion workflows in compliance with GDPR and other regulations.

Soft Skills

Written CommunicationZendesk

Benefits

  • Remote Work

Culture

Remote-FirstCode Review CultureOn-Call RotationDocumentation-Driven

Requirements

Regions: Be, Ca, De, Es, Fr, Gb, Ie, It, Nl, Pl, Pt, Se, Us

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