AI Solutions Engineer, Post Sales Scale - W&B

Tech Stack

Responsibilities

• Own and deliver scalable onboarding and adoption motions (webinars, cohort sessions, group training, and office hours) that help customers get to value quickly and consistently.
• Create and maintain playbooks, reference architectures, templates, sample code/notebooks, and troubleshooting guides that standardize best practices and reduce repeated 1:1 work.
• Use product usage signals and customer patterns to segment and trigger the right interventions, track program impact, and feed recurring insights back to Support, Product, and Field Engineering.

Benefits

• 401k
• Equity
• Gym Membership
• Health Insurance
• Parental Leave
• Remote Work

Culture