Tech Stack
Responsibilities
- Own customer asset lifecycle end-to-end: deployment, swaps and replacements in the field, RMA, and end-of-life.
- Stand up the RMA process for field-defective hardware and drive root-cause conversations with vendors.
- Guide purchasing decisions on customer peripherals using field failure data.
- Build troubleshooting playbooks for hardware issues for support teams.
- Be a first-class voice in the design of our fleet management tooling.
Benefits
- Equity
- Health Insurance
- Remote Work
- Unlimited PTO
Culture
Mission-DrivenCustomer-ObsessedRemote WorkHybrid WorkFast-Paced
Requirements
Regions: Us
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About owner
Industry: foodtech
Size: small
Owner is an AI-native system designed to help local business owners, starting with restaurants, succeed by replacing multiple business tools with an all-in-one platform for online ordering, CRM, POS, and more.
View company profile →Compensation
Base salary: $85,000 USD
Equity: generous pre-IPO equity package