AI Support Engineer, Government - San Francisco

Tech Stack

Responsibilities

• Support public sector customers, including U.S. Government agencies, by troubleshooting complex issues and translating security and compliance needs.
• Work directly with customers, solving their most complex problems and providing ownership and education on the use of OpenAI platforms.
• Serve as a foremost expert on OpenAI products and partner with engineering and customer teams to resolve issues.
• Use scripting and emerging AI capabilities to improve internal tooling and automate recurring processes.
• Take learnings from customer issues to create scalable solutions and orchestrate agentic improvements to operations.

Soft Skills

Benefits

• Relocation Assistance
• Hybrid Work

Culture

Requirements