Observability Architect | EST | Remote

Tech Stack

Responsibilities

• Serve as the primary technical point of contact for a portfolio of Grafana customers, designing and assisting their observability maturity journey.
• Architect and guide the implementation of complex observability solutions across a wide range of modern infrastructure and application environments.
• Provide expert-level troubleshooting and guidance to drive adoption and conduct regular technical reviews and health checks.
• Advise clients on best practices and strategies, collaborating to develop and execute technical roadmaps.
• Act as the voice of the customer within Grafana Labs, advocating for their needs, priorities, and feature requests to shape product feedback and roadmap priorities.

Soft Skills

Benefits

• Equity
• Flexible PTO
• Health Insurance
• Learning Budget
• Parental Leave
• Remote Work

Culture

Requirements