Staff Advanced Analytics, Community Blueprint & Quality

Tech Stack

Solid badges = required, outlined = preferred

Responsibilities

• Conduct strategic deep dives into customer experience drivers to identify root causes and recommend interventions.
• Design, execute, and analyze experiments (A/B tests and quasi-experiments) using causal inference frameworks.
• Leverage LLMs and AI-assisted analytics to extract structured insights from unstructured data.
• Develop and validate metrics and dimensions to monitor customer experience health.
• Partner with Product, Engineering, Data Science, and Data Engineering teams to align on methodology and insights.

Soft Skills

Benefits

• Equity
• Remote Work

Culture

Requirements