Tech Stack
Responsibilities
- Scope and implement AI Agent deployments with a focus on SAP-backed systems and processes (e.g., SAP Service Cloud/CRM).
- Leverage knowledge of LLMs to analyze customer requirements and design precise prompts for reliable, user-aligned behavior, especially for SAP-sourced data.
- Build and configure integrations between customer systems (CRMs, ERPs, ticketing, contact center, SAP CX/ERP) and Parloa’s platform via integration platforms and APIs.
- Collaborate with Forward Deployed Engineers on complex SAP-specific integration scenarios, including connectivity, authentication, and data-access patterns (OData, REST/SOAP, OAuth2).
- Apply structured testing approaches to validate AI agent behavior, quality, and performance under real-world SAP conditions, covering integration-dependent paths and transactional correctness.
Benefits
- Equity
- Health Insurance
Culture
Mission-DrivenFast-PacedDirect FeedbackInclusive HiringWork-Life Balance
Requirements
Regions: Us
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About Parloa
Industry: saas
Size: small
Parloa is an AI company focused on transforming customer service through conversational AI agents for global enterprise brands, having powered over one billion interactions. They aim to make customer conversations effortless and meaningful, building agentic AI that understands, reasons, and takes action.
View company profile →Compensation
Base salary: $142,000 USD
Equity: equity package
Bonus: performance-based variable component