Solutions Engineer, Pre-Sales

Responsibilities

• Deliver an exceptional pre-sales customer experience by providing technical expertise and answering product, API, and LLM-related questions.
• Demonstrate how leveraging OpenAI APIs and ChatGPT can meet customers’ business needs and deliver substantial business value through demos, architecture patterns, and technical advisory.
• Create and maintain documentation, guides, and FAQs related to common questions and requirements discovered during the pre-sales process.
• Develop and nurture strong customer relationships during the evaluation, validation, and purchasing process.
• Serve as the first line of defense for security and compliance questions, explaining standardized collateral and escalating complex requirements.

Culture

Requirements