IT Service Desk Admin III
Posted
$69,800 USD
Tech Stack
Responsibilities
- Provide effective technical support to internal customers in person and over the phone.
- Support Level 2 in troubleshooting PC hardware, software, and network connectivity.
- Document support resolution within SalesForce or Jira ticketing system.
- Create and disable user accounts and workstations in Active Directory.
- Create new email accounts and manage Office 365 licenses.
Soft Skills
Project ManagementDocumentationCommunication SkillsCustomer ServiceOrganizational Skills
Benefits
- Equity
- Learning Budget
- Remote Work
Culture
TeamworkWork-Life BalanceInclusive Hiring
Requirements
Required: High school diploma or equivalent
Preferred: Bachelor’s degree in Computer Science
Regions: Us
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About Truckstop
Industry: saas
Size: large
Truckstop is a SaaS company that transforms the freight-moving lifecycle, offering solutions for freight matching to payments and serving carriers, brokers, and shippers.
View company profile →Compensation
Base salary: $69,800 USD
Bonus: yearly bonus