Tech Stack
Responsibilities
- Facilitate the datacenters RoundTrip process through managing customer order fulfilment, inventory logistics, and repair of data storage devices.
- Assist Data Center Technicians with the movement and installation of datacenter equipment.
- Run and navigate command line procedures to facilitate data transfer and communicate with support staff regarding hardware and shipment updates.
- Conduct daily inspections of all Kaseya related RoundTrip Hardware and process HDD RMA shipments, coordinating failed drive destruction.
- Run hardware diagnostics and replace failing parts in a timely manner (RAM, PSUs, Hard drives, etc.).
Benefits
- Equity
Culture
Mission-DrivenCustomer-Obsessed
Requirements
Required: Associate or bachelor's degree related to Information Technology or equivalent experience
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About Kaseya
Industry: saas
Size: enterprise
Kaseya is a leading provider of AI-powered IT management and cybersecurity software for Managed Service Providers (MSPs) and internal IT organizations, backed by Insight Partners and experiencing double-digit growth.
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