Senior Software Engineer - Customer Agent - job post

Tech Stack

Solid badges = required, outlined = preferred

Responsibilities

• Design, build, and scale systems that power intelligent workflows, conversational experiences, tools integrations, retrieval systems, onboarding flows, observability, and multi-channel customer engagement.
• Develop both foundational platform capabilities and customer-facing experiences that enable brands to launch, customize, and continuously improve their own highly-configurable AI agents.
• Tackle complex technical and product challenges, develop multiple solution paths, and evaluate business and architectural trade-offs to determine the best approach.
• Act as a technical leader and mentor, driving engineering quality, execution, and decision-making across projects.
• Deploy well-designed, thoroughly tested solutions that prioritize reliability, scalability, and customer impact.

Soft Skills

Benefits

• Health Insurance
• Learning Budget

Culture

Requirements