Genesys Platform Program Lead
Posted
$138,000 – $190,000 USD
Tech Stack
Responsibilities
- Own the solution architecture for Genesys Cloud CX, defining configuration, integrations, and governance.
- Be the internal reviewer for significant architectural decisions made by Systems Implementer and Managed Services Provider.
- Lead complex Genesys initiatives, translating business and CX requirements into technical designs.
- Own the Genesys vendor relationship, managing partner performance and influencing the product roadmap.
- Drive platform effectiveness through data, identifying optimization opportunities and building a continuous improvement roadmap.
Soft Skills
Solution ArchitectureTechnical Program ManagementVendor ManagementStakeholder ManagementWritten Communication
Benefits
- 401k
- Health Insurance
- Dental
- Vision
- Life Insurance
- Disability Insurance
- Parental Leave
- Flexible PTO
- Commuter Benefits
- Gym/Wellness
Culture
Cross-Functional TeamsMission-DrivenCustomer-ObsessedEntrepreneurialTransparent Leadership
Requirements
Regions: Us
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About Chime
Industry: fintech
Size: large
Chime is a financial technology company dedicated to helping everyone achieve financial progress by providing helpful, easy, and free core banking services through user-friendly tools and intuitive platforms.
View company profile →Compensation
Base salary: $138,000 – $190,000 USD
Equity: competitive equity package
Bonus: competitive bonus