Staff SWE, Provisioning Platform

Posted

ZscalerSan Jose, California, USAfull-timestaff

$129,500 USD

Tech Stack

Responsibilities

  • Own and resolve escalated cloud incidents end-to-end, including impact analysis, debugging, implementing solutions, and communicating with stakeholders
  • Collaborate with development, security, and operations to design and implement code/configuration fixes for complex system issues
  • Monitor system health, performance, and security via PagerDuty and enhance alerting to meet SLOs
  • Build diagnostic tools, dashboards, and documentation to enable faster, more effective incident resolution across the team
  • Lead production service ownership and supportability by deploying critical fixes, making key deployment decisions, and responding to high-pressure off-hours events

Benefits

  • 401k
  • Equity
  • Health Insurance
  • Learning Budget
  • Parental Leave

Culture

Impact-OrientedConstructive, Honest DebateCustomer-ObsessedCross-Functional CollaborationAccountabilityWork-Life BalanceInclusive HiringPay Transparency

Requirements

Preferred: MS in Computer Science or Computer Engineering
Regions: Us

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