Tech Stack
Responsibilities
- Serve as a point of contact for IT support for the San Francisco office and act as a global escalation point for complex or high-impact issues.
- Troubleshoot and resolve technical problems involving macOS devices, SaaS applications (Google Workspace, Slack, Atlassian, etc.), networking, A/V systems, and internal tools.
- Develop and document efficient, repeatable support workflows that improve employee experience and reduce manual effort.
- Create lightweight tools and automations (e.g., Python scripts, Jira automations) to improve IT team efficiency and service quality.
- Implement modern AI tooling to improve our service quality, speed, and accuracy.
Benefits
- Equity
- Health Insurance
- Remote Work
Culture
Hybrid WorkCustomer-ObsessedResults-OnlyLearning BudgetTransparent Leadership
Requirements
Regions: Us
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About Faire
Industry: e-commerce
Size: large
Faire is a technology wholesale platform that connects independent retailers with products from around the world, leveraging tech, data, and machine learning to support local businesses.
View company profile →Compensation
Base salary: $100,000 USD
Equity: eligible for equity