Tech Stack
Responsibilities
- Serve as a point of contact for IT support for the San Francisco office and act as a global escalation point for complex or high-impact issues.
- Troubleshoot and resolve technical problems involving macOS devices, SaaS applications (Google Workspace, Slack, Atlassian, etc.), networking, A/V systems, and internal tools.
- Develop and document efficient, repeatable support workflows that improve employee experience and reduce manual effort.
- Create lightweight tools and automations (e.g., Python scripts, Jira automations) to improve IT team efficiency and service quality.
- Implement modern AI tooling to improve our service quality, speed, and accuracy.
Benefits
- Equity
- Health Insurance
- Remote Work
Culture
Hybrid WorkCustomer-ObsessedResults-OnlyLearning BudgetTransparent Leadership
Requirements
Regions: Us
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About Faire
Industry: e-commerce
Size: medium
Faire is an online wholesale marketplace connecting independent retailers with products from around the world, using technology, data, and machine learning to empower small businesses. The company focuses on supporting local communities globally by enabling entrepreneurs to compete with larger entities.
View company profile →Compensation
Base salary: $100,000 USD
Equity: eligible for equity