Implementation Lead

Posted

pivotal-healthLower Manhattan, NYfull-timelead

Tech Stack

Responsibilities

  • Own the end-to-end client implementation process from Sales handoff through go-live.
  • Serve as the primary client-facing lead during implementation, managing timelines, expectations, risks, and communication.
  • Build and optimize scalable implementation processes, playbooks, and documentation.
  • Identify and drive automation opportunities across the implementation lifecycle using various tools.
  • Partner cross-functionally with Product, Engineering, Sales, CS, and Operations to align stakeholders and resolve blockers.

Benefits

  • 401k
  • Equity
  • Health Insurance
  • Remote Work

Culture

Startup EnergyCross-Functional TeamsCollaborative SpaceFlexible PTOImpact-OrientedAutonomous Teams

Requirements

Regions: Us

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About pivotal-health
Industry: healthtech
Size: startup

Pivotal Health is a leading technology platform that uses software, data, and AI to simplify complex healthcare reimbursement workflows, helping providers get paid fairly for high-quality care. They are building solutions to enable providers to operate with clarity, control, and confidence across the reimbursement journey.

View company profile →
Compensation
Equity: Competitive compensation, including equity