Technical Writer

Posted

ZscalerSan Jose, California, USAfull-timelead

$100,000 USD

Tech Stack

Responsibilities

  • Translate complex technical information into high-quality documentation and UI text (e.g., release notes, tooltips, error messages) for diverse audiences.
  • Enhance documentation usability and clarity by integrating strategic graphics, illustrations, and visual aids.
  • Collaborate cross-functionally with SMEs in Engineering, Field Support, Sales, and Product Marketing to ensure technical accuracy and content relevance.
  • Drive user experience by establishing documentation standards, style guides, and terminology for consistency across all platforms.
  • Lead and mentor the technical writing team while overseeing project scheduling and management for timely delivery of documentation initiatives.

Benefits

  • 401k
  • Equity
  • Health Insurance
  • Learning Budget
  • Parental Leave

Culture

AI-Forward EnterpriseImpact-OrientedConstructive, Honest DebateHigh-Performing TeamsCustomer-ObsessedCross-Functional CollaborationOwnershipAccountabilitySustainable PaceWork-Life BalanceGrowth MindsetInclusive EnvironmentPay Transparency

Requirements

Required: Bachelor’s degree or equivalent in Communications, Technical Writing, or a related field
Regions: Us

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