Professional Services Salesforce Administrator

Axon EnterpriseScottsdale, Arizona, United StatesHybridfull_timemid

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Tech Stack

Certinia Salesforce SQL Soql Git GitHub

Responsibilities

Serve as the system administrator for Certinia, configuring PSA modules for project setup, milestones, resource scheduling, time/expense, billing, and revenue forecasting.
Administer and enhance Salesforce platform integrations with Certinia, including custom workflows, automation rules, and reporting dashboards.
Drive continuous improvement of the PSA solution, including backlog grooming, feature releases, and system upgrades.
Partner closely with stakeholders across Professional Services, Finance, and Operations to gather feedback, prioritize enhancements, and ensure the system aligns with evolving business needs.
Document configurations, SOPs, and best practices to support scaling and knowledge transfer.

Soft Skills

Project ManagementResource PlanningTimekeepingBillingCommunicationStakeholder Management

Benefits

401k
Dental
Flexible PTO
Gym/Wellness
Health Insurance
Learning Budget
Mental Health
Parental Leave
Vision

Culture

Cross-Functional TeamsFast-PacedMission-DrivenMentorship Program

Requirements

Preferred: Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field

Regions: Us

About Axon Enterprise

Industry: public safety

Size: large

Axon is dedicated to protecting life by developing an ecosystem of devices and cloud software to address critical safety and justice issues, aiming to improve efficiency, accountability, and equity in the criminal justice and corrections systems.

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