Tech Stack
Responsibilities
- Provide in-depth technical support via support tickets and Slack messages, resolving complex user-reported issues and ensuring high-quality customer interactions.
- Debug, reproduce, and troubleshoot software bugs and usability problems.
- Design and build internal tools and automations to scale support operations.
- Represent Anysphere in technical conversations with enterprise users and developers.
- Partner with Product and Engineering to escalate critical issues and feed insights into the roadmap.
Soft Skills
Technical SupportSoftware Development WorkflowsCommunication SkillsSelf-StarterCreativity
Benefits
- Remote Work
Culture
Flat HierarchyTruth-SeekingPassionateCreativeShipping CodeCollaborative Space
Requirements
Regions: Ca, Us
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About Cursor
Industry: saas
Size: startup
Cursor is building an AI-powered tool for professional programmers with the mission to automate coding through inventive research, design, and engineering. The company is small and talent dense, focusing on building and shipping code quickly.
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