Senior Amazon Connect Application Architect
Posted
Tech Stack
Responsibilities
- Design and architect secure, cost-effective, and scalable omnichannel customer experience solutions on Amazon Connect and AWS.
- Build and configure Amazon Connect contact flows, backend APIs, and custom agent experiences using the Streams API.
- Develop custom serverless application logic using AWS Lambda, Lex, Polly, S3, Kinesis, and DynamoDB.
- Write clean code in Python, Java, or Node.js and maintain Infrastructure as Code utilizing Terraform or CloudFormation.
- Lead technical discovery sessions, migration efforts from legacy platforms, and provide mentorship to engineers.
Benefits
- Health Insurance
- Remote Work
Culture
Cross-Functional TeamsInclusive Hiring
Requirements
Required: Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Regions: Us
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About TELUS Digital
Industry: saas
Size: enterprise
TELUS Digital is an award-winning digital product consultancy and division of TELUS, specializing in digital experiences, Cloud engineering, AI, and customer solutions.
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