Lead System Administrator

Tech Stack

Responsibilities

• Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues.
• Own the maintenance, configuration, availability, and business continuity of core IT services.
• Act as Incident Manager or partner closely with Incident Management during service outages and security incidents.
• Identify recurring issues, define corrective actions, and implement long-term solutions through automation and process improvements.
• Mentor team members and promote IT best practices across the organization.

Benefits

• 401k
• Equity
• Health Insurance
• Learning Budget
• Parental Leave

Culture

Requirements