Tech Stack
Responsibilities
- Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues.
- Own the maintenance, configuration, availability, and business continuity of core IT services.
- Act as Incident Manager or partner closely with Incident Management during service outages and security incidents.
- Identify recurring issues, define corrective actions, and implement long-term solutions.
- Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort.
Benefits
- 401k
- Equity
- Health Insurance
- Learning Budget
- Parental Leave
Culture
Cross-Functional TeamsWork-Life BalanceInternal MobilityMentorship ProgramTransparent Leadership
Requirements
Regions: Us
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About Braze
Industry: saas
Size: enterprise
Braze is a leading customer engagement platform that helps brands deliver great customer experiences to drive value for consumers and businesses, recognized for its AI-powered decisioning and optimization capabilities.
View company profile →Compensation
Base salary: $113,700 USD
Equity: equity grants of restricted stock (RSUs)
Bonus: Expected On Target Earnings (OTE) between $126,300-$148,600/year (including bonus or commission)
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