Tech Stack
Responsibilities
- Serve as the primary escalation point for the Service Desk to investigate and resolve complex technical issues
- Own the maintenance, configuration, availability, and business continuity of core IT services
- Act as Incident Manager or partner closely with Incident Management during service outages and security incidents
- Design, write, and maintain custom scripts or applications to improve system efficiency and reduce manual effort
- Mentor team members and promote IT best practices across the organization
Benefits
- 401k
- Equity
- Health Insurance
- Learning Budget
- Parental Leave
Culture
Hybrid WorkWork-Life BalanceMentorship ProgramErg/Affinity Groups
Requirements
Regions: Us
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About Braze
Industry: saas
Size: large
Braze is the leading customer engagement platform that empowers brands to deliver personalized, 1:1 customer experiences built on a foundation of composable intelligence.
View company profile →Compensation
Base salary: $111,000 USD
Equity: Equity grants of restricted stock (RSUs)
Bonus: Expected On Target Earnings (OTE) between $123,000 and $193,000/year including bonus or commission
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